Issues with microdeposit verification in web app
Oct 30, 19:26 UTCResolved - This incident has been resolved.Oct 30, 16:35 UTCMonitoring - We have deployed a fix and are monitoring affected users to ensure the issue has been completely resolved.Oct...
View ArticleAuthentication timeouts
Nov 28, 18:36 UTCResolved - This incident has been resolved.Nov 28, 18:36 UTCUpdate - Logging in will work again now. Sorry for the inconvenience!Nov 28, 16:34 UTCInvestigating - We are actively...
View ArticleInstant Account Verification issues
Dec 12, 17:44 UTCResolved - We have re-enabled Instant Account Verification. We are continuing to monitor users' Funding Sources to ensure the issue has been completely fixed.Dec 11, 23:23...
View ArticleDatabase maintenance
Dec 13, 05:17 UTCCompleted - The scheduled maintenance has been completed.Dec 13, 05:01 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 11,...
View ArticleDatabase Maintenance
Jan 29, 05:15 UTCCompleted - The scheduled maintenance has been completed.Jan 29, 05:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 28,...
View ArticleDatabase Maintenance
Jan 29, 05:24 UTCCompleted - The scheduled maintenance has been completed.Jan 29, 05:22 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 29,...
View ArticleDatabase maintenance
Mar 29, 06:10 UTCCompleted - The scheduled maintenance has been completed.Mar 29, 05:53 UTCVerifying - Verification is currently underway for the maintenance items.Mar 29, 04:00 UTCIn progress -...
View ArticlePayment provider experiencing intermittent user creation errors
May 16, 14:47 UTCResolved - This incident has been resolved.May 16, 14:32 UTCInvestigating - Our payment provider is investigating this issue.
View ArticleSystem maintenance
Jun 6, 04:21 UTCCompleted - The scheduled maintenance has been completed.Jun 6, 04:01 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 31, 23:08...
View ArticleDatabase maintenance
Jul 12, 04:31 UTCCompleted - The scheduled maintenance has been completed.Jul 12, 04:00 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 9,...
View ArticleAndroid app not working with certain versions of Chrome
Aug 9, 23:44 UTCResolved - This incident has been resolved.Aug 9, 20:14 UTCIdentified - Google has released a version of Chrome for Android that can cause issues when logging in to our app. Until...
View ArticleNetwork maintenance
Sep 5, 04:04 UTCCompleted - The scheduled maintenance has been completed.Sep 5, 04:01 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 4, 20:41...
View ArticleLong response times and timeouts creating and retrieving resources...
Oct 30, 20:30 UTCResolved - This incident has been resolved.Oct 30, 19:11 UTCMonitoring - A fix has been implemented and we are monitoring the results.Oct 30, 19:01 UTCIdentified - We are continuing to...
View ArticleElevated API Errors
Dec 4, 18:02 UTCResolved - This incident has been resolved.Dec 4, 17:17 UTCIdentified - The issue has been identified and a fix is being implemented.
View ArticleRoundups not rendering correctly
Dec 9, 23:21 UTCResolved - This incident has been resolved.Dec 9, 15:46 UTCIdentified - The issue has been identified and a fix is being implemented.
View ArticleLogins degraded for some users
Dec 13, 14:25 UTCResolved - This incident has been resolved.Dec 13, 13:54 UTCUpdate - We are continuing to monitor for any further issues.Dec 12, 22:16 UTCMonitoring - A fix has been implemented and we...
View ArticleAuthentication provider outage
Dec 19, 20:35 UTCResolved - This incident has been resolved.Dec 19, 19:11 UTCMonitoring - Our authentication provider is seeing metrics improving across the board after applying a change on the...
View ArticleDatabase maintenance
Jan 8, 10:45 UTCCompleted - The scheduled maintenance has been completed.Jan 8, 09:15 UTCIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 7, 10:18...
View ArticleProvide Gateway Timeout
Jun 8, 17:14 UTCResolved - This incident has been resolved.Jun 8, 15:34 UTCMonitoring - A fix has been implemented and we are monitoring the results.Jun 8, 15:10 UTCInvestigating - Update - We are...
View ArticlePayment Provider Degraded Service
Oct 26, 13:57 UTCResolved - This incident has been resolved.Oct 26, 13:56 UTCIdentified - The issue has been identified and a fix is being implemented.Oct 26, 13:32 UTCInvestigating - We are currently...
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